Q)How do I know what size to order? A: To determine your size for a particular dress we recommend that you have your bust,waist,and hips measurements taken and compare them to the size chart found for that dress. Sizes do vary by designer and style and we recommend choosing the size that comfortably fits all of your measurements. If you are in between sizes designers recommend choosing the larger size and have the dress altered to fit you. Keep in mind that dresses are sized differently than regular clothing so the best size for you might not be the one you're used to wearing.
Q)How do I take measurements? A: Measurements should be taken in the undergarments you plan to wear under your dress. Make sure to keep the measuring tape comfortably loose, like you'd want your dress to fit.
Bust-Standing up with your arms at your side, measure the fullest part of your chest and around your back.
Waist-Measure the narrowest part of your torso or where your waist creases when you bend to the side.
Hip-Standing up measure around the fullest part of your hips.
Q)Can I order a dress with changes? A:The dresses on our site are only available in the style, colours and measurements shown. The designers don't allow for style changes.You may opt to have the dress modified by a seamstress to your liking.
Q)What is your return policy?A:Due to the nature of our product collections we are not able to accept returns for non-faulty dresses, dresses which have been worn, or the tags removed. Our items are thoroughly inspected by our shipping department to assure that you receive your item in perfect condition. Exchanges are only granted for the same style, colour and size. We are here to answer any questions you may have before placing your order. Our contact info is (905)265-8707 or email@example.com.
Q)Can I place my order over the phone? A:You can call us to place your order.
Q)Do you confirm my order? A:Yes once your order was successfully placed you will recieve a confirmation via email with the details of shipping dates to our store.
Q)How soon will I receive my dress? A:Once we place the order and we receive notification of production we will advise you approximate ship date to you.
Q)What if the dress I ordered is not available? A: We would be happy to check availablity of any other styles that you may be interested in. Send us an email or you may call with the details of what you're interested in. If you are not interested in any other dresses please contact us to cancel your order.
Q)What if I need a dress immediately?A:You should call us to make sure that the dress you want for quick delivery is possible.